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TEST 1 UNIT 4: ON THE PHONE
9. Martin: Hello, Martin is speaking. How may I help you? 11. Receptionist: Hello, this is Hilton Otel. May I help you?
Christina: Hi! I’d like to book a ticket for the new play in Mr. Simpson: Hi! I’d like to reserve a room for three days
th
your theatre? on the 13 of May.
Martin: Sure. Which one do you prefer, June 13th or June Receptionist: Alright. ............. I’ll check it.
21st?
Mr. Simpson: Okay. I’m waiting.
Christina: June 21st, please.
Fill in the blank with the suitable option.
Martin: Could I have your name and phone number,
please? A) I’m sorry, but the hotel is full, sir.
Christina: Christina Davidson. My phone number is B) Could you spell your name and surname, please?
3568976. Can I learn the starting time of the play? C) A room for two, me and my wife.
Martin: It starts at 2.30 p.m. and it takes 2 hours. D) Can you hold on a moment, please?
Christina: Okay. Thank you so much.
Martin: You are welcome. Please, get your ticket before
the play.
Christina: Of course. Have a nice day.
Martin: Have a nice day, too. 12. Secretary: Armada Company. How can I help you?
Which option is correct according to the phone Mr. Green: Hello. This is Mark Green calling. Could you
conversation above? please ................................ to Mr. Ronald?
A) She wants to book a theatre ticket online. Secretary: Let me try to connect you. Hold on, please.
(after 2 minutes) I am sorry. He is not .................... now.
B) The play finishes at half past four in the afternoon.
May I take a .................... ?
C) He doesn’t give her information about the date of the
play. Mr. Green: Yes, please. Can you tell him that Mark called,
D) She will see the play in the second week of June. please?
Secretary: Of course, sir.
Which of the following does not complete any of the
blanks in the dialogue above?
10.
To: Mark A) hang up B) message
From: Lucas C) put me through D) available
Message: Hi, buddy! What’s up? We will meet some
friends at the Sunshine coffee shop at 12.30 p.m.
tomorrow. Would you like to join us? Please, call me
back when you take my voicemail message.
Bye. 13. Susan: Hello, Susan speaking.
Mary: Hi, Susan. This is Mary. Is your sister there?
According to the phone message, which one cannot Susan: Hold on a moment, please. ..............
be said?
Mary: OK. I am here, but I am in a hurry.
A) Lucas leaved a message for Mark on his answering
machine. Complete the dialogue with the suitable option.
B) Lucas called Mark, but he didn’t answer the phone. A) I’ll call back later.
C) Lucas won’t wait for Mark to call him back. B) I’ll just get her.
D) Lucas called Mark to invite him to an event with some C) I can’t hear you very well.
friends. D) She is in a meeting now.
62 Grade 8 English