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UNIT 4: ON THE PHONE TEST 4
Answer the questions (1 - 2) according to the phone 3. Mr. Watson: Hello, Mr. Simpson. My car’s tyre is blown
conversation between Mr. Swenson and the secretary. out. It stayed on the road. Please, help me as soon as
possible. I have an important meeting at 3 p.m. and I
must attend it on time.
Secretary: Hello! Oxcorp Company. How can I help you?
Mr. Simpson: Don’t worry, Mr. Watson. Tell me where you
Mr. Swenson: Hello! I’d like to talk to the manager. are and I will ...................... .
Secretary: ………….................…. ? Which of the options is appropriate to fill in the blank
Mr. Swenson: It’s Michael Swenson, his lawyer. in the conversation above?
Secretary: Let me try to connect you. (after seconds) I’m A) send a tyre changer to help you
sorry, Mr. Swenson. The line is engaged. …………….. B) join the meeting instead of you
Mr. Swenson: Sure! No problem. I’m waiting. C) find the location of their garage
D) try to understand what the problem is
Secretary: It’s still engaged. ………………….. ?
Mr. Swenson: Can you tell him to call me back as soon as
possible? He has my number.
4. Mrs. Anderson: Hello, the Anderson family.
Secretary: Sure!
Daniel: Hello, this is Daniel calling. I’m Peter’s school
Mr. Swenson: Thank you! Have a good day. friend. Is he there?
Secretary: Have a good day, too. Mrs. Anderson: I’m sorry, but it is a bad line. ..........
Daniel: Sure. I’m Peter’s school friend, Daniel. Can I
speak to him, please?
Mrs. Anderson: Hold on a moment, please. I’ll get him.
Which option do you use to complete the dialogue?
A) Could you call back later, please?
B) Could I ask who is calling?
C) Could I take your name and number, please?
1. Which of the questions does not the secretary ask
Mr. Swenson? D) Could you please repeat that?
A) Can you hold the line, please
B) May I ask your name, please 5. You are a university student and you don’t live in the
C) Would you like to leave a message
same city with your parents. You miss them so much
D) Can you call back later, please and have video chats with them very often. Now,
you’re communicating with them via the video chat and
suddenly, one of your teachers calls you on the phone.
You must answer it.
What do you say to your parents?
A) Oh! My teacher is calling. I have to finish the
conversation. See you later!
2. According to the phone conversation above, Mr.
Swenson …. . B) My phone is ringing. It is my teacher. I don’t want to
answer the phone.
A) is the manager of the company
C) My teacher is calling. But it is not important. Let’s go
B) doesn’t know who the manager is on chatting.
C) is the manager’s lawyer D) Oh, my phone is ringing. I’m not available at the
D) will call the manager back on his mobile moment. I’ll get back to the caller later.
Grade 8 English 73
